Through our Infor specific services, we enable our clients to recognize and apply the capabilities of Infor solutions. Sama is committed to enabling our customers to meet their business objectives by delivering best in class services & solutions.

MANAGEMENT CONSULTING

Our industrywide expertise in business processes and Infor strategy development allows Sama to bring clarity and foresight to the business-technology relationship. We can evaluate the current effectiveness of your Infor Suite and align strategies to maximize performance potential.

Key focus areas

  • Logistics and Distribution
  • Integrated Demand & Supply Planning
  • Manufacturing & Operations
  • Order Fulfillment & Service Delivery Management

UPGRADES

Continued investment in your enterprise applications is essential to maintaining optimal performance and a competitive edge. Don’t let the lack of time, resources or budget to upgrade and maintain your Infor systems put you at a disadvantage.

Our services include

  • Project Management
  • Impact Analysis
  • Multiple testing cycles
  • Retrofit of customizations

MIGRATIONS

Data migration is one of the key factors to ensure the success of your implementation or upgrade. Our dedicated team of Infor experts will guide and execute your data migration to ensure long-term success.

Our services include

  • Data migration strategy definition
  • Data scrubbing and cleansing
  • Migration and automation scripts
  • Validation tests

MANAGED SERVICES

Our highly skilled managed application service team is capable of resolving technical issues, providing insights & answers to functional queries around the clock (24/7).

Our services include

  • User & Application Administration
  • Functional & Technical Support
  • Application Management
  • Incident Management
  • Application Change Management
  • Service Request Management
  • Managed Disaster Recovery

CUSTOMIZATIONS

Customize your Infor system so that it suits your processes and delivers your critical data in the way it makes sense for your business. Customizations need not be a painful process. We will do the customizations for you and train you on how to use the new functions within your system. Sama can be your one-stop for all aspects of your Infor applications for the duration of time you are using the application.

INTEGRATIONS - INFOR ION

Enterprise Applications typically cannot communicate with one another to share data or business rules. Infor has developed ION to facilitate Enterprise Application Integration.

Our services include

  • ION Installation and Configuration
  • ION Training
  • Design and develop custom integrations

TRAINING

Well trained internal IT and end users are extremely critical for any successful enterprise wide application implementation. Our training services, delivered by Infor Application Experts, will get your internal teams up to speed in no time.

Our trainings cover the following

  • Tools / Technical
  • Administration
  • Functional
  • End User

All our training programs can be completely customized to meet your requirements.

Multiple delivery methods including

  • Instructor Led – Onsite
  • Instructor Led – Virtual
  • eLearning
  • Self Directed

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Please let us know what you are looking for and we shall schedule one of our Account Managers to talk to you.

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