Factory Track, Done Right—With Sama by Your Side
Real-time visibility, barcode automation, and seamless integration—powered by Infor and optimized by Sama.
Featured Clients
From configuration to optimization, we make Factory Track work the way your operations do.
Streamline your shop floor and warehouse with seamless Factory Track implementation. Our Factory Track Implementation Services ensure a smooth deployment of Infor’s powerful automation platform across your manufacturing and warehouse operations. We handle everything from system configuration to integration with Infor ERP, delivering a tailored solution that improves traceability, inventory accuracy, and real-time visibility. Our approach minimizes disruption and accelerates ROI.
Future-proof your Factory Track system with seamless upgrades and cloud migration. We help you upgrade your Factory Track environment or migrate it to the cloud to unlock the latest features and scalability benefits. Our structured process ensures minimal downtime, preserves critical data, and aligns your system with modern business needs. Whether moving from on-premises or upgrading an older version, we make the transition smooth and reliable.
Extend Factory Track to fit your unique shop floor and warehouse processes. Our Customization & Extensions services tailor Factory Track beyond its out-of-the-box capabilities. We design and implement custom workflows, reports, and interfaces that align with your operational needs. By adapting Factory Track to your specific processes, we help you achieve greater efficiency, compliance, and visibility across your supply chain.
Connect Factory Track with your ERP and enterprise systems for real-time visibility. We build seamless integrations between Factory Track and your Infor ERP or third-party systems to ensure real-time data flow across production, inventory, and supply chain functions. By eliminating manual data entry and silos, our integration solutions enhance accuracy, reduce delays, and empower better decision-making through connected operations.
Optimize Factory Track for faster, more reliable shop floor performance. Our System Optimization & Performance Tuning services fine-tune your Factory Track environment to ensure optimal speed, stability, and responsiveness. We analyze system performance, resolve bottlenecks, and improve configurations to support high-volume, time-sensitive operations—helping your business meet production goals with confidence.
Equip your team with the skills and confidence to maximize Factory Track. We provide tailored training and change management services to help your workforce adopt Factory Track effectively. Our hands-on training ensures employees understand system functions in the context of their roles, while our change management strategies minimize resistance and drive engagement—leading to faster adoption and sustained operational improvements.
Reliable, responsive support to keep Factory Track running at its best. Our Managed Support Services provide ongoing technical and functional support for Factory Track, helping you resolve issues quickly and maintain system stability. We proactively monitor performance, handle troubleshooting, and offer continuous guidance to keep your shop floor and warehouse operations running smoothly and efficiently.
Align your operations with best practices through Factory Track process consulting. Our Business Process Consulting services evaluate your current manufacturing and warehouse workflows to optimize them using Factory Track’s capabilities. We help you streamline processes, reduce manual interventions, and improve inventory accuracy—empowering your team with automation and real-time visibility to boost productivity and reduce costs.
Partnering with Sama Consulting has been an exceptional experience for our organization. Their ability to seamlessly provide highly skilled and experienced professionals on-demand has allowed us to rapidly scale our team and effortlessly tackle critical projects.
We couldn’t be more satisfied with Sama Consulting. Their expertise in Infor products, particularly Infor LN, has been invaluable to our organization. Their team took the time to understand our unique requirements and challenges, and they provided us with innovative solutions that addressed our specific business needs.
Our engagement with Sama has been a game-changer for us. Their team’s in-depth understanding of Infor applications, such as Infor Cloudsuite and Infor ION, allowed us to leverage these platforms to their fullest potential. Their expertise and guidance helped us streamline our processes, enhance efficiency, and drive significant cost savings.
Sama’s services have been instrumental in transforming our business operations. Their team of experts possesses deep knowledge and experience in Infor solutions. They provided us with invaluable guidance and support throughout our Infor implementation, ensuring a seamless transition. Thanks to Sama Consulting, we have optimized our Infor systems and achieved significant improvements in efficiency and productivity.
I highly recommend Sama for top-notch Infor consulting. Their expertise, experience, and track record speak for themselves. They identify key issues and propose practical solutions. Their collaborative approach and strong account management skills make the process seamless. With their guidance, we achieved remarkable outcomes. I would gladly engage their services again.
We were incredibly fortunate to have Sama Consulting as our trusted consulting partner for the critical Infor ION project. Their expertise, deep understanding, and exceptional insights overcame challenges. Their professionalism, attention to detail, and outstanding results were remarkable. Grateful for their contributions, and eager to work on our upcoming Cloud migration project.
Implementing Factory Track is more than just turning on a module—it’s about aligning people, processes, and technology on the shop floor and in the warehouse. That’s where Sama stands out.
Our collaborative approach empowers you to take control of your operations while we handle the technical complexities.
How Our Process Starts:
Step 3: Implementation and Testing: Our certified consultants execute the plan, configuring and customizing Infor Factory Track to meet your specific requirements.
Step 4: Training and Go-Live: We empower your team to use Infor Factory Track effectively and ensure a smooth transition to live operations.
Step 5: Ongoing Support and Optimization: Our partnership doesn’t end at go-live. We provide continuous support to ensure your system evolves with your business.
We offer end-to-end services for Factory Track, including:
Implementation & Configuration – Deploying Factory Track modules aligned with your operational workflows.
Integration with Infor LN/CloudSuite – Ensuring seamless data exchange between ERP and Factory Track.
Process Mapping – Designing and optimizing barcode-based transactions, shop floor routing, and labor capture.
User Training & SOP Documentation – Tailored to warehouse workers, supervisors, and production leads.
Ongoing Support – Post-implementation assistance, issue resolution, and functional enhancements.
Whether you’re going live for the first time or need help optimizing an underutilized deployment, Sama can help.
Yes. We specialize in tightly integrating Factory Track with Infor LN. This includes:
Linking work orders, material issues, and labor bookings with LN production modules.
Syncing inventory transactions between Factory Track and LN’s warehouse and item master structures.
Aligning serial/lot tracking and bin-level inventory controls.
Ensuring time clock data flows to LN Payroll or Time Accounting (when used).
We also help troubleshoot sync issues and data inconsistencies between Factory Track and LN.
Absolutely. Factory Track is designed for real-time barcode scanning and mobile device usage, particularly in warehouse and production environments. Sama helps:
Configure mobile devices and handheld scanners
Design barcode labels (for items, bins, pallets)
Set up scanning workflows for put-away, pick, issue, and count
Enable operators to execute transactions directly from the shop floor
We ensure the user experience is streamlined and devices are integrated securely and effectively.
Yes. Many clients come to us with Factory Track setups that were either incomplete or poorly aligned with actual business processes. We can help:
Review current configuration and usage patterns
Identify process gaps, redundant steps, or user friction points
Recommend improvements in transaction flows, device setup, and data sync
Reconfigure Factory Track to better reflect operational realities
Train staff on efficient usage and reporting
Our goal is to help you get measurable value and productivity gains from the platform.
Upgrades can be tricky due to tight coupling between Factory Track and ERP versions. Sama helps:
Evaluate compatibility with your current or target Infor LN/CloudSuite version
Develop a safe upgrade plan including sandbox testing
Validate integrations, transaction mappings, and device behavior
Manage cutover to the new version with minimal disruption
Provide support during hypercare to ensure stable operations
We ensure upgrades are seamless, well-documented, and compliant with Infor best practices.
Yes. We offer role-based training tailored for:
Warehouse personnel
Shop floor operators
Supervisors and managers
System administrators
Training includes walkthroughs of key workflows, hands-on sessions, and custom SOPs. We also provide quick reference guides, troubleshooting steps, and job aids to support real-world usage.
You can engage us for:
Full-cycle implementations
Optimization projects
Support and troubleshooting
Integration and configuration updates
Training and enablement
We start with a short discovery call to understand your goals, assess current usage, and propose a roadmap. Engagements can be fixed-scope or time-and-materials based, depending on your needs.