Services
Comprehensive solutions to maximize the value of your Infor investments.
Our Infor-specific services enable our clients to leverage the full capabilities of Infor solutions and optimize their business operations. We are committed to helping our customers achieve their business objectives by delivering top-notch services and solutions.
CUSTOMIZATIONS
Customizing your Infor systems can help it better align with your specific business processes and deliver your critical data in a way that makes sense for your operations. Our team of experts can help you customize your Infor system in a painless process. We’ll do the customizations for you and train you on how to use the new functions within your system. Sama can be your one-stop for all aspects of your Infor applications for as long as you’re using the application.
UPGRADES
Continued investment in your enterprise applications is critical to maintaining optimal performance and a competitive edge. Don’t let the lack of time, resources, or budget to upgrade and maintain your Infor systems put you at a disadvantage. With our Infor managed services, we offer a cost-effective and efficient solution to help you keep your Infor systems up-to-date, stable, and performing at their best.
Our services include
- Project Management
- Impact Analysis
- Multiple testing cycles
- Retrofit of customizations
MIGRATIONS
Effective data migration is critical to the success of your implementation or upgrade. Our dedicated team of Infor experts will guide and execute your data migration to ensure long-term success.
Our services include
- Data migration strategy definition
- Data scrubbing and cleansing
- Migration and automation scripts
- Validation tests
MANAGED SERVICES
Our team of highly skilled managed application service professionals is available around the clock (24/7) to provide prompt resolution of technical issues and expert insights and answers to any functional queries you may have.
Our services include
- User & Application Administration
- Functional & Technical Support
- Application Management
- Incident Management
- Application Change Management
- Service Request Management
- Managed Disaster Recovery
INTEGRATIONS - INFOR ION
Enterprise Applications usually cannot communicate with one another to share data or business rules. Infor’s ION technology enables Enterprise Application Integration, allowing data and business rules to be shared seamlessly between different systems.
Our services include
- ION Installation and Configuration
- Design and develop custom integrations
- Manage Integrations
MANAGEMENT CONSULTING
At Sama, we leverage our expertise in business processes and Infor strategy development to bring clarity and foresight to the business-technology relationship. We can evaluate the current effectiveness of your Infor Suite, identify gaps and opportunities, and align strategies to maximize performance potential.
Key focus areas
- Logistics and Distribution
- Integrated Demand & Supply Planning
- Manufacturing & Operations
- Order Fulfillment & Service Delivery Management