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Infor Services

End-to-end services for optimizing the value of your Infor investments.

Through our Infor specific services, we enable our clients to recognize and apply the capabilities of Infor solutions. Sama is committed to enabling our customers to meet their business objectives by delivering best in class services & solutions.

MANAGEMENT CONSULTING

Our industrywide expertise in business processes and Infor strategy development allows Sama to bring clarity and foresight to the business-technology relationship. We can evaluate the current effectiveness of your Infor Suite and align strategies to maximize performance potential.

Key focus areas

  • Logistics and Distribution
  • Integrated Demand & Supply Planning
  • Manufacturing & Operations
  • Order Fulfillment & Service Delivery Management

UPGRADES

Continued investment in your enterprise applications is essential to maintaining optimal performance and a competitive edge. Don’t let the lack of time, resources or budget to upgrade and maintain your Infor systems put you at a disadvantage.

Our services include

  • Project Management
  • Impact Analysis
  • Multiple testing cycles
  • Retrofit of customizations

MIGRATIONS

Data migration is one of the key factors to ensure the success of your implementation or upgrade. Our dedicated team of Infor experts will guide and execute your data migration to ensure long-term success.

Our services include

  • Data migration strategy definition
  • Data scrubbing and cleansing
  • Migration and automation scripts
  • Validation tests

MANAGED SERVICES

Our highly skilled managed application service team is capable of resolving technical issues, providing insights & answers to functional queries around the clock (24/7).

Our services include

  • User & Application Administration
  • Functional & Technical Support
  • Application Management
  • Incident Management
  • Application Change Management
  • Service Request Management
  • Managed Disaster Recovery

CUSTOMIZATIONS

Customize your Infor system so that it suits your processes and delivers your critical data in the way it makes sense for your business. Customizations need not need to be a painful process. We will do the customizations for you and train you on how to use the new functions within your system. Sama can be your one-stop for all aspects of your Infor applications for the duration of time you are using the application.

INTEGRATIONS - INFOR ION

Enterprise Applications typically cannot communicate with one another to share data or business rules. Infor has developed ION to facilitate Enterprise Application Integration.

Our services include

  • ION Installation and Configuration
  • ION Training
  • Design and develop custom integrations

TRAINING

Well trained internal IT and end users are extremely critical for any successful enterprise wide application implementation. Our training services, delivered by Infor Application Experts, will get your internal teams up to speed in no time.

Our trainings cover the following

  • Tools / Technical
  • Administration
  • Functional
  • End User

All our training programs can be completely customized to meet your requirements.

Multiple delivery methods including

  • Instructor Led – Onsite
  • Instructor Led – Virtual
  • eLearning
  • Self Directed

Management Consulting

Sama’s fact-based and collaborative approach to solving complex end-to-end supply chain problems helps us dramatically reduce costs, improve performance and transform organizations. We combine industry operators and world class consulting to provide a strategic approach to delivering bottom-line results.

INTEGRATED DEMAND & SUPPLY PLANNING

An effective integrated demand and supply planning process is only meaningful when inputs and outputs lead to improved decision-making. Our pragmatic approach focuses on demand-driven plans and supply optimization resulting in improved margins, forecast accuracy, agility, business visibility and lower inventory. We bring an end-to-end supply chain perspective to help you plan more effectively, operate more efficiently and meet customer needs.

LOGISTICS & DISTRIBUTION

An evolving global network and changing customer demand present ongoing logistics and distribution challenges. Our experienced professionals deliver rapid results that reduce costs and optimize service through rapid cost reduction, operational excellence and transformation, and network strategy design.

SERVICE DELIVERY MANAGEMENT

From omni-channel integration to delivery remediation, customer touch points are changing. We work with you to increase order visibility, manage customer delivery and returns, and improve the customer experience.

MANUFACTURING & OPERATIONS

From the shop floor to the job site, we take a lean-focused approach to helping you improve quality, efficiency and productivity in the field or in the plant. The ability to quickly and effectively respond to customer requirements by eliminating waste is paramount to our tactics and techniques.

Infor Upgrade Services

Reduce costs and mitigate risks

Infor LN UpgradeIn today’s competitive world, business leaders are constantly looking for reliable solutions for gaining efficiencies, improving margins and reducing overall costs. With technology rapidly evolving, continued investment in your Infor Enterprise Solutions is essential for maintaining optimal performance and gaining competitive edge.

However, the lack of time, resources or budget to upgrade and maintain your current Infor system can be a setback to the continued growth of your business.

Sama’s Infor Upgrade Services can help your organization gain the efficiency and flexibility that it needs by keeping your employees focused on customers and core business. Through the application of best practices which we have accumulated over years of upgrade experience, we can help you to mitigate risks and save on the costs associated with the upgrade.

Benefit from our proven expertise in managing the Upgrade process for customers in a wide range of industry segments. We can help in upgrading your Infor applications, freeing up valuable IT resources in the process so that you continue to focus on your organization’s core business.

EVERY UPGRADE IS UNIQUE

At Sama, we understand the difficulties that IT teams face in keeping applications up to date and supported. We assist in making the process smoother as we are aware that every customer and each upgrade is unique.

UPGRADE ASSESSMENT

Sama’s Upgrade Assessment service is offered as a stand-alone service or as a part of the project planning process to ensure a smooth and timely upgrade. We also offer a comprehensive upgrade project plan to enable you to integrate it with your other priorities.

UPGRADE TYPES

We assess your current Infor environment to determine whether you need one or more of these types of upgrades:

  • Upgrade your Infor Applications to make sure that they do not go out of Infor support.
  • Take advantage of new modules and functionality available in the newer releases.
  • Take advantage of reduced IT costs by moving to the cloud.

UPGRADE SERVICES

To ensure a smooth transition and to take advantage of the new features from an Infor Upgrade, Sama provides its own reliable, tested and proven upgrade services, including:

    • Project Management
    • Technology Consulting
    • Data Migration / Conversion
    • Customizations and Integrations
    • Testing / QA
    • Data Purging and Archiving
    • Change Management
    • Knowledge Transfer

Infor Customizations

Ensure on time quality delivery

Every enterprise is unique and operates in varied business conditions. As a result, rather than using the standard software that is commonly employed in their industry segment, many enterprises need customized solutions that help them to manage their operations effectively.

WHAT DOES CUSTOMIZATION INVOLVE?

Customization of existing functionality or developing new modules goes beyond creating code. It requires careful planning to ensure that the code is designed to meet the customer’s needs. In addition, it needs to be properly executed by a team with an in-depth knowledge of the Infor so that they understand the impact of every proposed change before it is made and also to ensure that it will be compatible with future releases.

Our Infor experts have years of experience as well as in-depth knowledge of the tools, techniques and processes required for successful implementations.

HOW CAN SAMA HELP?

At Sama, we have a large pool of Infor Functional and Technical Consultants who have extensive experience in working with Infor products. A vast majority of us (including the founders) have worked for Infor at some point of their career.

Taking advantage of the familiarity that our experts have with Infor Development Methodology as well as the internal workings of the various products within the Infor Suite, we have designed a comprehensive methodology, which guarantees high-quality solutions and timely delivery.

OUR CUSTOMIZATION METHODOLOGY

Based on our clients’ requests, we customize processes using a systematic software methodology that ensures that every project is delivered at the highest possible standard.

With our proficiency in Infor development and customization, we guarantee that every project is successfully delivered and results in client satisfaction.

BENEFITS

  • Reduce overall cost
  • Decrease project risk
  • Ensure quality delivery
  • Infor Development Standards compliant
  • Ensure on-time project delivery

 

 

Infor Data Migrations Services

Migrate data quickly, safely and without disruption.

Accuracy is vital to successful data migration, whether it’s for moving to the cloud or an on-premise solution. Most companies don’t give much importance to the process, but they also don’t regularly perform data migration. As a result, they don’t have a systematic methodology for the process and often lack a skilled team with experience in successful data migration projects. Well-managed data migration not only ensures on-time implementation, but also provides for better data management in the future.

MINIMIZING DATA MIGRATION RISKS

Data migration comes with several hidden costs and risks. Getting your in-house team to perform it is not advisable if they are unfamiliar with the process as they might use inefficient processes that prove costly in the long term. Using Infor experts can keep costs and risks at the lowest possible level. Sama’s Infor Data Migration Services work out more cost effective, increasing overall efficiency and bringing better long term results for your company.

Our Infor experts have years of experience as well as in-depth knowledge of the tools, techniques and processes required for successful implementations.

SUCCESS FROM THE START

On the face of it, do-it-yourself data migration might seem cost effective, but often its result might not be clear until it’s too late to rectify. Among the common problems of in-house migrations are go-live delays and production problems due to inefficient data migration processes. Instead of gambling on the outcome of a critical software implementation, use Sama’s Infor Data Migration Services to increase the success of implementation, reduce the costs resulting from errors and build a strong foundation for future migration.

LONG TERM SUCCESS

Successful software implementation is vital to your company’s long-term growth. With the guidance of experts who follow a structured approach to execute your data migration, you can be assured of a higher standard of data quality and data management, leading to success due to improved efficiencies and better results.

BENEFITS

  • Reduce overall cost
  • Decrease project risk
  • Improve data quality
  • Avoid business disruption
  • Ensure on-time project delivery

Infor Training

Training is a critical component needed to utilize the full value of your investment and achieve unparalleled benefits for your business.

We offer Learning Solutions for each stage of your product lifecycle including:

  • New Implementations
  • Upgrades
  • Continuous Improvement

PRODUCTS

  • Infor LN / Baan V / Baan IV
  • Infor ION
  • Infor Ming.le
  • Infor PLM
  • Infor Analytics
  • Infor Reporting / SSRS
  • Infor Factory Track
  • Infor Supplier Exchange
  • Infor Mobility
  • Infor EDI
  • Infor Document Mgt

CATEGORIES

  • Administration
    Ideal for : Systems Administrators
  • Developer
    Ideal for : Developers / Programmers
  • Functional
    Ideal for : Business Analysts, Functional Managers, End Users

LEVELS

  • Level 1 (Overview & Use)
    Provides an overview of the product and equips the participant with sufficient knowledge to use the system.
  • Level 2 (Advanced)
    Provides an in-depth training to enable the participants to become experts and to start using the system effectively.

BENEFITS

  • Reduce training and traveling expenses
  • Develop and maintain skills and expertise
  • Drive performance, proficiency, and productivity
  • Gain access to expert instructors
  • Minimize costly downtime
  • Focus less on troubleshooting and more on doing business

Infor Recruiting & Staffing

Sama’s Recruiting & Staffing services is one of the leading Infor related services in North America. Our founder, Madhu Nair, used to work for Baan (now part of Infor) in the 1990s; he has since been actively involved in the Infor space.

OUR SERVICES INCLUDE

  • Fulltime Placements
  • Onsite Contractors
  • Remote Contractors

CONTACT US

Why Choose Us?

INFOR EXPERTS

Sama is a boutique firm which is 100% focussed on Infor. Our extensive expertise in this space, enables us to find the right candidate for you within 10 business days.

WE SPEAK YOUR LANGUAGE

We are knowledgeable about the various versions and modules within the Infor Suite of Applications.

DATABASE OF INFOR EXPERTS

We have a huge database of Infor talent in various geographic locations.

Infor Practice

Services & Capabilities

infor-logo-200x200pxSama’s Infor Practice offers an unique combination of deep Infor product experience coupled with a broad industry experience resulting in a strong value proposition for our customers. Through our Infor specific services, we enable our clients to recognize and apply the capabilities of Infor solutions. Sama is committed to enabling our customers to meet their business objectives by delivering best in class services & solutions.


PRODUCT EXPERTISE

  • Infor LN / Baan V / Baan IV
  • Infor OS / ION / IDM
  • Infor PLM
  • Birst / Infor Reporting / SSRS
  • Infor Factory Track
  • Infor EDI
  • Infor EAM
  • Lawson / Infor M3 / Infor S3
  • Infor HCM
  • Syteline / CloudSuite Industrial

SERVICES

  • Management Consulting
  • Upgrades & Migrations
  • Application Managed Services
  • Customizations
  • Integrations
  • Training

RECENT PROJECTS

  • Hybrid Mobile Apps for Infor LN
  • LN Upgrade & Customizations
  • ION Installation & Training
  • SSRS / Infor Reporting
  • BDE & BOD Development
  • LN Tools & Functional Training
  • Supplier Exchange Configuration

Why choose us?

This is what we do better than others

WE ARE INFOR EXPERTS

80% of our Infor Practice has worked for Infor/Baan at some point in their careers. Most of us, including the founders, started off their careers working for Baan Company (now part of Infor). The average Infor experience is 12 years.

WE ARE FLEXIBLE

Since we are a boutique consulting company, we do not have the overheads which come as part of being a large consulting company. We adapt quickly to our customer needs, market trends and technologies. No project is too small for us.

WE ARE INNOVATIVE

Each and every day our teams find themselves in environments where creativity is an absolute must. We know that you come to us looking for creative cost-effective ideas and that is exactly what you are going to get.

WE ARE RESPONSIVE

We know how valuable your time is and that when you have an idea or question you need to hear from us immediately. Thus, with each and every request that you have we will do our very best to be responsive to your needs.

About Us / Contact Us

About Us

Sama is a boutique IT consulting company offering services and solutions for Infor suite of products.

  • Infor LN / Baan V / Baan IV
  • Infor OS / ION / IDM
  • Infor PLM
  • Birst / Infor Reporting / SSRS
  • Infor Factory Track
  • Infor EDI
  • Infor EAM
  • Lawson / Infor M3 / Infor S3
  • Infor HCM
  • Syteline / CloudSuite Industrial

We will

  • Maximize the ROI on your Infor product suite
  • Reduce the cost of ownership for your business solutions
  • Enable you to focus on strategic initiatives
  • Reduce risk during upgrades & migrations

We offer a full range of services including

  • Migrations & Upgrades
  • Customizations & Integrations
  • Training
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