Featured Clients
Our Infor CloudSuite Services
Helping you unlock value, efficiency, and growth with Infor CloudSuite.
Infor CloudSuite Expertise
Implementations
We manage your entire Infor CloudSuite implementation from start to finish, providing expert leadership in project planning, system design, configuration, testing, and deployment. We work closely with your stakeholders to tailor the system to your operational needs, ensuring a smooth go-live and rapid user adoption. Our proven methodologies minimize risk and lay the groundwork for scalable, sustainable success.
Upgrades
Whether upgrading to the latest Infor CloudSuite version or migrating to the cloud, Sama ensures a seamless transition that protects your data and operations. We handle version upgrades, platform migrations, and environment transitions with meticulous planning, testing, and execution. Our approach reduces downtime, mitigates risks, and helps you unlock the enhanced capabilities of Infor CloudSuite’s modern cloud platform.
Customizations
We recognize that every organization has distinct workflows and reporting needs. Sama develops customizations, extensions, and add-ons that expand Infor CloudSuite’s functionality while staying upgrade-compatible. From specialized reports to custom modules and workflows, we deliver flexible solutions that fit your business—without compromising system integrity or scalability.
Data Migrations
Migrating data into Infor CloudSuite can be complex—but with Sama, you can trust the process. Our team conducts thorough data assessments, cleansing, mapping, validation, and testing to ensure your data is accurate, complete, and compliant. We eliminate duplicates and errors to provide a high-quality data foundation that supports better decision-making from day one.
Integrations
Sama seamlessly connects Infor CloudSuite with your other essential business applications—ERP, CRM, finance, and HR systems. Our integration solutions automate data flow, minimize manual effort, and enhance cross-departmental visibility. We design integrations that streamline operations, improve data accuracy, and empower your teams with real-time insights.
System Optimization & Performance Tuning
Your investment in Infor CloudSuite deserves optimal performance. We assess your system’s current configuration, usage patterns, and performance metrics to identify improvement opportunities. Sama then fine-tunes settings, workflows, and processes to boost speed, reliability, and user satisfaction—ensuring your system keeps pace with your business growth.
Training & Change Management
Technology adoption is key to realizing the full value of Infor CloudSuite. Sama delivers tailored training programs, hands-on workshops, and structured change management strategies to equip your users with confidence and competence. We help drive user adoption, reduce resistance, and create a culture of continuous improvement—ensuring your people are ready to embrace new ways of working.
Support Services
Sama’s Managed Support Services provide you with expert guidance and technical support beyond go-live. We monitor your system health, resolve issues, apply updates, and provide ongoing improvements to keep your Infor CloudSuite environment stable, secure, and optimized. Our team becomes an extension of yours—freeing internal resources to focus on strategic initiatives.
Business Process Consulting
We help you go beyond system implementation by aligning your processes with Infor CloudSuite best practices. Our consultants work with your teams to analyze workflows, identify inefficiencies, and recommend improvements. We configure the system to support smarter operations, drive cost savings, improve compliance, and position your business for scalable growth.
What our clients are saying...
Partnering with Sama Consulting has been an exceptional experience for our organization. Their ability to seamlessly provide highly skilled and experienced professionals on-demand has allowed us to rapidly scale our team and effortlessly tackle critical projects.
Sr. Director (IT Systems)
Aerospace & Defense
We couldn’t be more satisfied with Sama Consulting. Their expertise in Infor products, particularly Infor LN, has been invaluable to our organization. Their team took the time to understand our unique requirements and challenges, and they provided us with innovative solutions that addressed our specific business needs.
Sr. IT Ops Manager
Automotive
Our engagement with Sama has been a game-changer for us. Their team’s in-depth understanding of Infor applications, such as Infor Cloudsuite and Infor ION, allowed us to leverage these platforms to their fullest potential. Their expertise and guidance helped us streamline our processes, enhance efficiency, and drive significant cost savings.
VP of IT
Construction
Sama’s services have been instrumental in transforming our business operations. Their team of experts possesses deep knowledge and experience in Infor solutions. They provided us with invaluable guidance and support throughout our Infor implementation, ensuring a seamless transition. Thanks to Sama Consulting, we have optimized our Infor systems and achieved significant improvements in efficiency and productivity.
Global IT Director
Aerospace & Defense
I highly recommend Sama for top-notch Infor consulting. Their expertise, experience, and track record speak for themselves. They identify key issues and propose practical solutions. Their collaborative approach and strong account management skills make the process seamless. With their guidance, we achieved remarkable outcomes. I would gladly engage their services again.
Sr. ERP Implementations Manager
Heavy Equipment
We were incredibly fortunate to have Sama Consulting as our trusted consulting partner for the critical Infor ION project. Their expertise, deep understanding, and exceptional insights overcame challenges. Their professionalism, attention to detail, and outstanding results were remarkable. Grateful for their contributions, and eager to work on our upcoming Cloud migration project.
IT Apps Director
Automotive
Why Choose SAMA for Infor CloudSuite?
We don’t just deliver a solution – we partner with you to unlock the full value of Infor CloudSuite, aligning technology with your business objectives for long-term success.
Here's what sets us apart:
- Deep Product Expertise: Our consultants bring extensive experience across Infor CloudSuite modules, ensuring we understand both the technical and functional aspects critical to your operations.
- Tailored Solutions for Your Business: We take the time to learn your business, industry, and goals to configure and customize Infor CloudSuite in a way that meets your specific needs – not a one-size-fits-all approach.
- End-to-End Support: From initial implementation through optimization, upgrades, and ongoing support, we provide a full spectrum of services to guide you through every phase of your Infor CloudSuite journey.
- Seamless Integration Capabilities: We help connect Infor CloudSuite with your other enterprise systems, creating a cohesive ecosystem that streamlines processes and improves data visibility.
- Focus on User Adoption & Change Management: We prioritize training and change management to empower your team, fostering adoption and ensuring your workforce is equipped to fully leverage the platform
- Operational Optimization: Beyond implementation, we work to continuously fine-tune and optimize your Infor CloudSuite environment for maximum efficiency, performance, and ROI.
Getting Started with SAMA
Partnering with Sama is simple, transparent, and tailored to your business needs. We’re committed to guiding you through every step of your Infor CloudSuite journey, from discovery to delivery. Here’s how we work:
- Initial Consultation: We start with a conversation to understand your business goals, challenges, and current systems
- Needs Assessment & Solution Design: Our experts assess your requirements and design a tailored approach to implementing, optimizing, or supporting your Infor CloudSuite solution.
- Engagement & Delivery: We formalize the engagement and deliver services according to a clear project plan, with ongoing collaboration and transparent communication.
- Continuous Support & Optimization: Even after go-live, we stay with you—offering support, training, and optimization services to ensure long-term success.
👉 Ready to unlock the full potential of Infor CloudSuite? Contact us today to schedule your consultation.
Schedule a call
Frequently Asked Questions
We offer a full spectrum of functional consulting services across the Infor CloudSuite ecosystem. These include:
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End-to-end implementation: From discovery and solution design to go-live and post-deployment support.
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Module configuration and optimization: Tailored to your business processes in Finance, Supply Chain, Manufacturing, and more.
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Process mapping and reengineering: To align system functionality with business goals and eliminate inefficiencies.
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User adoption and training: We ensure your team knows how to use the system effectively.
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Managed support: Ongoing troubleshooting, process guidance, and functional assistance after go-live.
Our team helps you unlock the full potential of CloudSuite while reducing risk and improving ROI.
Yes, we provide full-scale implementation support for new CloudSuite deployments or transitions from legacy ERP systems. Our services include:
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Project readiness assessments
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Business requirement gathering and functional design
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Configuration of CloudSuite modules tailored to your operational structure
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Data migration strategy and validation support
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Integration planning using Infor ION or third-party tools
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Testing (UAT, SIT) and training support
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Cutover planning and go-live execution
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Hypercare and stabilization post-go-live
We collaborate closely with your internal stakeholders and Infor teams to ensure milestones are met and the deployment runs smoothly.
Yes. We’re experienced with both multi-tenant (MT) and single-tenant (ST) deployments:
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In multi-tenant environments, we help you work within Infor’s release cadence, manage extensibility through Infor OS, and prepare for frequent updates.
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In single-tenant environments, we provide more flexibility with customizations, testing schedules, and upgrade timing.
Our team advises on architectural decisions, functional impact of releases, and best practices tailored to your deployment type.
Yes. Our Managed Support Services ensure you’re covered after go-live. We help with:
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Day-to-day troubleshooting and usage support
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Release validation and readiness (especially important in multi-tenant)
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Functional enhancement recommendations
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Process reviews and ongoing optimization
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Liaising with Infor Support to escalate and resolve platform issues
Support can be structured as a retainer (monthly hours), fixed-scope blocks, or flexibly based on your evolving needs.
We have deep expertise in the following CloudSuite verticals:
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CloudSuite Industrial (CSI/Syteline) – For discrete manufacturers and industrial organizations
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CloudSuite Aerospace & Defense – Focused on project-based manufacturing, compliance, and contract management
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CloudSuite Automotive – For tiered suppliers and OEMs, including EDI and release processing
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CloudSuite Distribution – Designed for wholesale distributors managing complex supply chains
We bring real-world experience, not just product knowledge, to help you leverage industry-specific functionality and best practices.
Yes, integration is one of our core strengths. We support:
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Infor ION-based integrations – Building scalable, event-driven connections within the Infor ecosystem
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External system integrations – Using APIs or middleware like MuleSoft, Boomi, or Workday Integration Cloud
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Data mapping and transformation – Ensuring clean, accurate data exchange between systems
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Monitoring and exception handling – So integrations run reliably, with clear resolution paths for errors
Whether integrating with CRM, PLM, HR, or financial systems, we create robust frameworks that support automation and agility.
Yes. Infor CloudSuite is designed to be extensible without heavy customization, and we support:
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UI Personalization – Role-based forms, menus, and dashboards
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Workflow Automation – Using Infor OS or Infor Process Automation (IPA)
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Event-driven logic and alerts – Built using Infor’s extensibility tools
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App Development – For scenarios requiring tailored functionality using the Infor OS stack
We help you achieve the outcomes you need without compromising upgradability or supportability
We deliver training and documentation tailored to your unique system setup and end-user roles. This includes:
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Hands-on training sessions using your data and workflows
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Standard Operating Procedures (SOPs) with screenshots and step-by-step instructions
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Quick reference guides for key processes
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Knowledge transfer sessions for IT and super users
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Support materials for onboarding new users
Our goal is to empower your team and reduce support dependency over time.
Our engagement model is designed to be fast, flexible, and transparent:
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Discovery Call – We assess your needs, timelines, and internal capabilities.
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Proposal – We provide a detailed scope, approach, timeline, and pricing.
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Engagement Kickoff – Once signed, we assign the right consultants, establish communication channels, and begin onboarding.
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Delivery & Collaboration – We work in partnership with your internal team, providing regular updates, deliverables, and support.
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Wrap-Up or Transition to Support – For projects, we ensure a smooth handoff; for long-term clients, we offer ongoing managed services.
Whether you’re planning a new CloudSuite deployment or looking to enhance your existing setup, we’re ready to support you.
