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Why Choose SAMA for Factory Track?

Implementing Factory Track is more than just turning on a module—it’s about aligning people, processes, and technology on the shop floor and in the warehouse. That’s where Sama stands out.

  • Deep Infor Expertise: We’ve been working with Infor ERP systems like LN and CloudSuite for over a decade—so we understand how Factory Track fits into your broader system landscape.
  • End-to-End Service: From initial planning and setup to mobile device integration, training, and post-go-live support—we handle every phase of your Factory Track journey.
  • Shop Floor and Warehouse Focus: Our consultants don’t just know the software—they know operations. We map Factory Track to real-world production and warehouse processes that work.
  • Seamless Integration with ERP: We ensure your Factory Track deployment is tightly integrated with your Infor ERP system—minimizing errors, improving data visibility, and streamlining transactions.
  • Practical, Results-Driven Approach: We focus on outcomes, not theory. Our goal is to deliver process automation, data accuracy, and productivity gains from day one.
  • Flexible Engagement Models: Whether you need a full implementation, optimization of an existing setup, or just targeted support—we adapt to your needs and scale with your operations.

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Getting Started with SAMA

Our collaborative approach empowers you to take control of your operations while we handle the technical complexities.

How Our Process Starts:

  • Step 1: Discovery and Assessment: We begin by understanding your business, challenges, and objectives. Our team conducts a comprehensive assessment of your current Infor Factory Track setup, existing workflows, and integration points.
  • Step 2: Solution Design and Planning: Based on the discovery phase, we craft a customized solution that aligns with your operational needs and strategic priorities.
  • Step 3: Implementation and Testing: Our certified consultants execute the plan, configuring and customizing Infor Factory Track to meet your specific requirements.

  • Step 4: Training and Go-Live: We empower your team to use Infor Factory Track effectively and ensure a smooth transition to live operations.

  • Step 5: Ongoing Support and Optimization: Our partnership doesn’t end at go-live. We provide continuous support to ensure your system evolves with your business.

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Frequently Asked Questions

What types of Factory Track modules do you support?

We support all key modules within Infor Factory Track, including Time Track, Inventory, Shop Floor, and Receiving. Whether you’re deploying a single module or a full suite, our consultants can help configure, optimize, and integrate them to meet your business goals.

Can you help implement Factory Track from scratch?

Yes. Sama offers full lifecycle implementation services—starting with business process review and requirements gathering, through design, configuration, testing, and go-live. We also assist in setting up devices, barcoding, and label printing solutions.

Can you help us integrate Factory Track with Infor LN?

Yes, we can. Sama specializes in integrating Infor Factory Track with Infor LN, ensuring seamless data flow across production, inventory, and time tracking processes.

We configure and align Factory Track transactions—such as material issues, labor reporting, and goods receipt—with corresponding LN functions. Our team ensures that the integration supports your specific business rules, validation logic, and operational workflows.

We also leverage Infor ION or custom APIs when needed to build a robust and scalable integration framework. Whether you’re running LN on-prem or in the cloud, we ensure real-time synchronization, reduced manual entry, and higher transaction accuracy.

Do you help optimize existing Factory Track setups?

Absolutely. If your current deployment isn’t delivering expected results, we assess process alignment, data flow, and integration health. Our goal is to streamline transactions, reduce manual steps, and ensure maximum ROI from your Factory Track investment.

Can you integrate Factory Track with other Infor modules or external systems?

Yes. We specialize in integrations using Infor ION, Mongoose, and third-party middleware. Whether it’s syncing data with Infor LN, CloudSuite Industrial, or external warehouse systems, we build reliable, scalable connections.

What’s your experience with handheld devices and label printers?

Our team has extensive experience configuring Factory Track on Zebra and Honeywell handhelds, as well as integrating with label printers for real-time barcode generation. We help ensure your mobile environment is secure, efficient, and user-friendly.

Can you assist with multi-site or global rollouts?

Yes. We’re equipped to manage multi-site implementations, including localization, user training, and phased go-lives. Our methodology ensures consistency and scalability across plants or regions.

Do you provide training for Factory Track users?

Yes. We deliver role-based training tailored to your exact configuration—covering warehouse staff, supervisors, and IT teams. We also prepare SOPs and quick-reference guides for your end users.

Can Sama support post-go-live troubleshooting or enhancements?

Definitely. Our managed support services cover day-to-day issue resolution, data corrections, process adjustments, and minor enhancements. We’re also available for ongoing advisory and continuous improvement.

What makes Sama a strong partner for Factory Track projects?

Factory Track isn’t just an add-on to us—it’s a core part of our manufacturing optimization practice. We blend Infor expertise with real-world operational know-how to ensure your deployment supports lean operations and digital transformation.