
Maximizing Factory Efficiency with Infor Factory Track: A Comprehensive Technical Overview
Modern manufacturing grapples with systemic inefficiencies: labor shortages, with 82% of manufacturers reporting workforce gaps (Deloitte, 2023); inventory discrepancies costing 5–10% of revenue annually (McKinsey, 2024); and fragmented data systems hindering real-time decision-making in complex global supply chains. Infor Factory Track, a sophisticated manufacturing execution system (MES) within the Infor ecosystem, addresses these challenges through advanced automation, real-time data orchestration, and robust integration with enterprise resource planning (ERP) platforms like Infor LN and Infor CloudSuite. Leveraging cloud-native architecture, mobile-first workflows, and IoT-enabled tracking, Factory Track delivers up to 20% productivity gains and 15% cost reductions, per industry benchmarks. This article provides a highly technical exploration of Factory Track’s architecture, features, integration protocols, implementation methodologies, and real-world applications, equipping enterprise architects, IT leads, and operations managers with actionable insights. Partnering with experts like Sama Consulting ensures optimized deployments tailored to complex manufacturing environments.
What is Infor Factory Track?
Infor Factory Track is an MES module within the Infor Operating System (Infor OS), a cloud-native platform hosted on AWS. It orchestrates shop floor operations by integrating real-time data collection, process automation, and analytics across inventory, labor, and production workflows. Built on a microservices architecture, Factory Track supports modular deployment, enabling manufacturers to scale specific functionalities—such as inventory tracking or labor management—without overhauling existing systems. Its native integration with Infor LN, Infor CloudSuite, and legacy Baan ERP systems leverages Infor ION for seamless data interoperability.
Core Modules
- Inventory Management: Utilizes barcode and RFID technologies to track raw materials, work-in-progress (WIP), and finished goods. Supports GS1-compliant 1D/2D barcodes and UHF RFID tags, enabling cycle counting, stock reconciliation, and compliance with standards like ISO 9001 and AS9100.
- Labor Management: Tracks workforce metrics (e.g., task completion rates, skill utilization) using real-time data from mobile devices. Integrates with human capital management (HCM) systems to optimize scheduling and reduce overtime costs by up to 15% (McKinsey, 2023).
- Time & Attendance: Automates clock-in/out via biometric or RFID-based systems, reducing manual errors by 25% (Deloitte, 2024). Supports RESTful API integration with payroll systems for accurate labor cost allocation.
- Shop Floor Execution: Provides mobile workflows for work order execution, quality assurance, and machine monitoring. Real-time dashboards display overall equipment effectiveness (OEE), cycle times, and defect rates, supporting lean manufacturing principles.
Integration Architecture
Factory Track leverages Infor OS’s service-oriented architecture (SOA) and Infor ION for event-driven data exchange. It uses Infor Data Objects (IDOs) for direct integration with Infor LN, enabling bidirectional data flows for production orders and inventory updates. For Infor CloudSuite, Factory Track employs pre-built connectors to synchronize shop floor data with financials, supply chain, and HCM modules, as detailed in Infor’s supply chain management guide. For legacy Baan ERP systems, custom adapters ensure compatibility, minimizing migration overhead.
Industry Context
A 2024 Gartner report indicates that 70% of manufacturers adopting MES solutions achieve enhanced visibility and decision-making. Factory Track’s digital workflows replace error-prone paper-based processes, addressing inefficiencies that cost the industry $1 trillion annually in lost productivity (McKinsey, 2024).
Ready to transform your business with seamless system integration?
Discover how Infor ION connects your legacy systems to modern cloud platforms, enabling streamlined processes, enhanced data visibility, and scalable automation. Sama's expert consulting services ensure a smooth transition for your enterprise.

Key Features and Technical Capabilities
Factory Track’s feature set is engineered for precision, scalability, and interoperability, delivering measurable outcomes for discrete and process manufacturers.
Barcode and RFID Integration
Factory Track supports GS1-compliant barcode formats (e.g., Code 128, QR codes) and UHF RFID tags compliant with EPCglobal Gen2 standards. Real-time tracking reduces inventory errors by 30% (Deloitte, 2024), critical for industries like aerospace (AS9100) and pharmaceuticals (FDA 21 CFR Part 11). The system integrates with devices via MQTT and REST APIs, supporting hardware from Zebra (e.g., TC21 scanners) and Honeywell (e.g., CK65 terminals). Data is encrypted using AES-256 to ensure compliance with ISO 27001.
Mobile-First Architecture
Factory Track’s mobile interface is built using HTML5 and Angular, optimized for iOS and Android devices. It supports offline data caching via IndexedDB, ensuring functionality in low-connectivity environments. Workflows for inventory updates, work order execution, and quality checks reduce manual reporting time by 20% (McKinsey, 2023). The system’s responsive design ensures compatibility with ruggedized devices like Zebra MC9300, with touch-based navigation and role-based access control (RBAC).
Warehouse Mobility and Kitting
Factory Track integrates with Infor WMS to optimize kitting, picking, and staging. It uses rule-based algorithms to prioritize material allocation, reducing lead times by 10–15%. For example, kitting workflows for configure-to-order (CTO) manufacturing ensure components are pre-assembled, minimizing production delays. Data synchronization occurs via Infor ION, leveraging OData protocols for real-time updates.
Shop Floor Execution Workflows
Factory Track automates production tasks using BPMN 2.0-compliant workflows, supporting job scheduling, quality inspections, and machine monitoring. Real-time dashboards, powered by Infor Birst, display OEE, cycle times, and defect rates, improving OEE by 12% (Deloitte, 2024). The system supports OPC UA for machine-to-machine (M2M) communication, enabling integration with PLCs and IoT sensors for real-time equipment monitoring.
Advanced Analytics and AI
Integration with Infor Birst leverages Infor’s Data Lake to process shop floor data. Machine learning models, built on TensorFlow, predict equipment failures, reducing downtime by 15%. Dashboards visualize KPIs like inventory turnover and labor productivity, supporting data-driven decisions. A 2024 McKinsey report notes that analytics-driven manufacturers can boost EBIT by 5–10%, as highlighted in Infor Birst’s role in data-driven decision-making.
Technical Statistics
- Digital MES adoption yields 20% productivity gains (McKinsey, 2023).
- RFID tracking reduces inventory carrying costs by 5–20% (Deloitte, 2024).
- Mobile workflows cut labor reporting errors by 25% (Gartner, 2024).
- OEE improvements of 10–12% via digital shop floor tools (Deloitte, 2024).
Ready to transform your business with seamless system integration?
Discover how Infor ION connects your legacy systems to modern cloud platforms, enabling streamlined processes, enhanced data visibility, and scalable automation. Sama's expert consulting services ensure a smooth transition for your enterprise.

Technical Architecture & Integration Protocols
Factory Track’s architecture is engineered for enterprise-grade performance, security, and interoperability.
Core Architecture
Built on Infor OS, Factory Track uses a microservices-based architecture deployed on AWS ECS (Elastic Container Service). Each module operates as a containerized service, enabling independent scaling and updates with 99.5% uptime. Data is stored in Infor’s Data Lake, a NoSQL-based repository optimized for high-velocity shop floor data. The system supports RESTful APIs (OData 4.0) and GraphQL for flexible querying, with WebSocket support for real-time updates. Security features include OAuth 2.0 authentication, RBAC, and AES-256 encryption, compliant with ISO 27001 and GDPR.
Integration with Infor LN and CloudSuite
- Infor LN: Factory Track integrates with Infor LN via IDOs, which map to LN’s business objects (e.g., production orders, inventory records). Infor ION uses M3 APIs and BODs (Business Object Documents) to orchestrate event-driven workflows, such as triggering purchase orders when inventory drops below a threshold. This reduces data latency to under 100ms for critical transactions.
- Infor CloudSuite: As part of Infor CloudSuite, Factory Track leverages pre-built connectors for modules like financials and HCM. ION Pulse monitors system events, enabling real-time synchronization with Infor’s supply chain management. CloudSuite’s auto-update cycle (every 30 days) ensures feature parity with minimal IT overhead.
Third-Party Device Integration
Factory Track supports IoT devices, RF scanners, and barcode printers via MQTT, OPC UA, and REST APIs. For example, Zebra TC21 scanners use MQTT to transmit inventory updates, while Siemens PLCs connect via OPC UA for machine health monitoring. Integration with Infor EAM enables predictive maintenance, reducing downtime by 15%. The system supports device-agnostic protocols, ensuring compatibility with hardware from Datalogic, Honeywell, and others.
Data Flow Example
- A Zebra scanner captures a QR code on a WIP item, sending data via MQTT to Factory Track.
- Factory Track processes the update in Infor’s Data Lake, using ION to sync with Infor LN.
- The production schedule adjusts in real time, with Infor Birst generating a dashboard on material usage.
- Infor EAM receives machine data via OPC UA, triggering maintenance alerts.
This architecture ensures low-latency, high-reliability data flows, as detailed in Infor CloudSuite’s comprehensive guide.
Ready to transform your business with seamless system integration?
Discover how Infor ION connects your legacy systems to modern cloud platforms, enabling streamlined processes, enhanced data visibility, and scalable automation. Sama's expert consulting services ensure a smooth transition for your enterprise.

Implementation Roadmap
Implementing Factory Track requires a structured methodology to align with technical and business requirements.
Phase 1: Discovery (4–6 Weeks)
- Objective: Define system requirements, map processes, and establish KPIs (e.g., 15% OEE improvement, 20% inventory error reduction).
- Activities: Conduct stakeholder workshops, analyze workflows (e.g., order-to-cash), and assess integration needs with Infor LN or CloudSuite. Perform a technical gap analysis to prioritize features like RFID or IoT integration. Use Sama’s data migration strategies to plan data transitions.
- Deliverable: Technical blueprint with ERDs, API mappings, and deployment timeline.
Phase 2: Configuration (5–7 Weeks)
- Objective: Customize Factory Track to match business processes.
- Activities: Configure barcode/RFID schemas (e.g., GS1 standards), set up mobile UIs using Infor’s Mongoose framework, and define RBAC policies. Implement custom workflows via BPMN 2.0, such as automated low-inventory alerts. Conduct unit testing using Postman for API validation.
- Deliverable: Configured system with validated workflows.
Phase 3: Integration (4–5 Weeks)
- Objective: Establish seamless data flows with ERP and third-party systems.
- Activities: Map data flows using Infor ION, integrating with Infor WMS and Infor EAM. Test API endpoints (e.g., OData, REST) and IoT protocols (MQTT, OPC UA). Perform load testing with tools like JMeter to ensure scalability under peak transaction volumes (e.g., 10,000 scans/hour).
- Deliverable: Integrated system with validated data pipelines.
Phase 4: Go-Live (2–4 Weeks)
- Objective: Deploy the system and ensure operational stability.
- Activities: Conduct Factory Track training using digital twins for simulation. Perform user acceptance testing (UAT) with real-world scenarios (e.g., 500 daily work orders). Deploy in a pilot environment, monitor performance with Prometheus, and address issues via Jira. Roll out to production with phased user onboarding.
- Deliverable: Operational system with baseline KPIs and user feedback.
Typical Timeline
Single-site deployments take 15–22 weeks, while multi-site rollouts extend to 24–30 weeks. Factors like data migration complexity (see Sama’s data migration guide) or legacy system integration (e.g., Baan ERP) may extend timelines.
Training & Change Management
- Training: Sama Consulting’s training programs cover API usage, mobile workflows, and system administration. Digital twins, built with Infor OS, simulate shop floor scenarios, improving retention by 20% (McKinsey, 2023).
- Change Management: Use ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) to drive adoption. Deploy change champions to demonstrate benefits (e.g., 20% faster reporting) and mitigate resistance through regular feedback sessions.
Real-World Use Cases
Factory Track’s technical capabilities deliver transformative outcomes across industries.
Case Study 1: Optimizing Labor in Discrete Manufacturing
A mid-sized automotive parts manufacturer faced 15% labor cost overreporting due to manual timesheets. Factory Track’s Time & Attendance module, integrated with Infor LN via ION, automated clock-in/out using RFID badges on Zebra TC21 devices. REST APIs synced data with payroll, reducing errors by 25%. Real-time dashboards, powered by Infor Birst, identified low-productivity shifts, enabling targeted training. Results: 12% labor cost reduction, 18% productivity increase within six months.
Case Study 2: Enhancing Inventory Accuracy in a Complex Warehouse
A consumer electronics firm with a 500,000-square-foot warehouse struggled with 10% stockouts and 8% overstocking. Factory Track’s Inventory Management module, integrated with Infor WMS, implemented UHF RFID tracking via Honeywell CK65 terminals. Infor ION synchronized inventory data with procurement, reducing errors by 25% and improving fulfillment rates by 10%. Kitting workflows cut material waste by 7%, leveraging rule-based algorithms for JIT delivery.
Case Study 3: Integrating with Infor WMS and EAM
A pharmaceutical manufacturer needed to comply with FDA 21 CFR Part 11 while minimizing downtime. Factory Track, integrated with Infor WMS and Infor EAM, used IoT sensors (MQTT protocol) to monitor equipment health. Predictive maintenance alerts, triggered via Infor ION, reduced downtime by 15%. Mobile workflows optimized kitting for complex formulations, cutting waste by 8%. Infor Birst provided compliance reports, ensuring audit readiness.
Factory Track + Infor Ecosystem
Factory Track’s integration with Infor’s ecosystem amplifies its technical capabilities.
Infor CPQ
Factory Track integrates with Infor CPQ via Infor ION to support CTO manufacturing. REST APIs transmit custom order specifications to the shop floor, reducing lead times by 15%. For example, a machinery manufacturer used CPQ to configure equipment and Factory Track to execute production, cutting delivery times by 10%.
Infor Birst
Infor Birst processes Factory Track’s data in Infor’s Data Lake, using Apache Spark for ETL and TensorFlow for predictive analytics. Dashboards visualize KPIs like OEE and inventory turnover, enabling 5–10% EBIT gains (McKinsey, 2024). See Infor Birst’s role in data-driven decisions.
Infor ION
Infor ION orchestrates event-driven workflows, such as automatic replenishment when inventory drops below a threshold. It uses OData and BODs to reduce data latency to under 100ms, supporting Infor’s supply chain management.
Infor CloudSuite
Factory Track aligns with Infor CloudSuite to integrate shop floor data with financials, HCM, and supply chain modules. Auto-updates every 30 days ensure feature parity, as detailed in Infor CloudSuite’s comprehensive guide.
Ready to transform your business with seamless system integration?
Discover how Infor ION connects your legacy systems to modern cloud platforms, enabling streamlined processes, enhanced data visibility, and scalable automation. Sama's expert consulting services ensure a smooth transition for your enterprise.

Training & Continuous Optimization
Training Programs
Sama Consulting’s training covers API integration, mobile workflows, and system administration. Digital twins simulate shop floor scenarios, improving retention by 20% (McKinsey, 2023). Training includes troubleshooting MQTT/OPC UA connectivity and optimizing Birst dashboards.
Performance Monitoring
Use Infor Birst to monitor KPIs (e.g., OEE, cycle time) via Prometheus and Grafana. Regular audits identify bottlenecks, such as slow API responses or device latency. Feedback loops, integrated via Infor ION, drive continuous improvement.
Consulting Expertise
Sama Consulting provides expertise in configuration, integration, and optimization. Their experience with Infor LN, Baan, and CloudSuite ensures tailored solutions. Data migration expertise, per Sama’s guide, minimizes downtime.
How Sama Consulting Can Help
Sama Consulting delivers end-to-end Factory Track solutions:
- Configuration: Customizing RFID schemas, mobile UIs, and workflows using Infor’s Mongoose framework.
- Integration: Connecting Factory Track with Infor LN, CloudSuite, Infor WMS, and Infor EAM via Infor ION.
- Training: Comprehensive Factory Track training for APIs, IoT integration, and analytics.
- Multi-Site Rollouts: Standardizing processes across global factories with localized configurations.
- Data Migration: Applying Sama’s data migration strategies for seamless transitions.
Sama’s methodologies deliver 15–20% efficiency gains within 12 months, per client testimonials.
Conclusion
Infor Factory Track transforms manufacturing through its microservices architecture, IoT-enabled tracking, and deep integration with Infor LN, Infor CloudSuite, and Infor WMS. Technical capabilities like REST APIs, MQTT/OPC UA protocols, and Infor Birst analytics drive 20% productivity gains, 25% error reductions, and 15% cost savings. Partner with Sama Consulting for expert configuration, integration, and training to unlock Factory Track’s potential. Contact Sama today to future-proof your operations for Industry 4.0.
Ready to transform your business with seamless system integration?
Discover how Infor ION connects your legacy systems to modern cloud platforms, enabling streamlined processes, enhanced data visibility, and scalable automation. Sama's expert consulting services ensure a smooth transition for your enterprise.

Vilas Pathak is a lead consultant for Factory Track, specializing in operational excellence and real-time shop-floor visibility. He drives deployment and optimization of Factory Track systems to streamline manufacturing workflows, improve traceability, and enhance productivity across production environments.