Seamless Integrations. Smarter Operations.
Trusted by Enterprises. Delivered by Sama. Enabled by Infor ION.
Featured Clients
Integration is at the heart of what we do. With over a decade of experience in the Infor ecosystem, Sama delivers scalable, business-aligned Infor ION solutions. Our team specializes in connecting complex systems across manufacturing, aerospace, and other industries—streamlining operations, reducing manual effort, and enabling real-time insights through intelligent, event-driven integration.
We start with the foundation. Sama designs scalable, secure, and business-aligned ION architectures tailored to your IT landscape and strategic goals. Whether you're connecting Infor CloudSuite or legacy systems, we ensure your integration framework is flexible, resilient, and future-proof.
Our team develops robust, high-performance integrations between Infor ION and a wide range of platforms including Workday, Salesforce, ServiceNow, and custom applications. We tailor each integration to your business logic—ensuring seamless data exchange and process continuity across the enterprise.
Sama configures event-driven workflows that automate processes, trigger alerts, and reduce manual intervention. Using ION Desk and ION Workflow, we help you build intelligent automation across departments—keeping your business responsive and agile.
Accurate data exchange is critical for any integration. We handle complex mapping, enrichment, validation, and transformation tasks so that your data moves between systems—regardless of format or source.
Sama leverages Infor ION APIs and external web services to build real-time connections across your ecosystem. We ensure compatibility, security, and performance whether you're exposing Infor data to external partners or consuming services from other platforms.
We provide proactive monitoring, diagnostics, and resolution using ION Desk and custom dashboards. Sama ensures your integrations are continuously available, traceable, and secure—minimizing downtime and business disruption.
For manufacturers and supply chain-driven enterprises, we implement and manage EDI processes within the Infor ION framework. This includes integrating with trading partners for purchase orders, invoices, shipping, and more—enhancing compliance and efficiency.
Already using Infor ION? Sama evaluates and upgrades your existing setup for improved speed, reliability, and scalability. We fine-tune configurations, clean up unused components, and align performance with evolving business needs.
Partnering with Sama Consulting has been an exceptional experience for our organization. Their ability to seamlessly provide highly skilled and experienced professionals on-demand has allowed us to rapidly scale our team and effortlessly tackle critical projects.
We couldn’t be more satisfied with Sama Consulting. Their expertise in Infor products, particularly Infor LN, has been invaluable to our organization. Their team took the time to understand our unique requirements and challenges, and they provided us with innovative solutions that addressed our specific business needs.
Our engagement with Sama has been a game-changer for us. Their team’s in-depth understanding of Infor applications, such as Infor Cloudsuite and Infor ION, allowed us to leverage these platforms to their fullest potential. Their expertise and guidance helped us streamline our processes, enhance efficiency, and drive significant cost savings.
Sama’s services have been instrumental in transforming our business operations. Their team of experts possesses deep knowledge and experience in Infor solutions. They provided us with invaluable guidance and support throughout our Infor implementation, ensuring a seamless transition. Thanks to Sama Consulting, we have optimized our Infor systems and achieved significant improvements in efficiency and productivity.
I highly recommend Sama for top-notch Infor consulting. Their expertise, experience, and track record speak for themselves. They identify key issues and propose practical solutions. Their collaborative approach and strong account management skills make the process seamless. With their guidance, we achieved remarkable outcomes. I would gladly engage their services again.
We were incredibly fortunate to have Sama Consulting as our trusted consulting partner for the critical Infor ION project. Their expertise, deep understanding, and exceptional insights overcame challenges. Their professionalism, attention to detail, and outstanding results were remarkable. Grateful for their contributions, and eager to work on our upcoming Cloud migration project.
At Sama, Infor ION isn’t just another middleware—it’s a strategic enabler we know inside and out. Here’s why leading enterprises trust us:
Partnering with Sama is straightforward and outcome-driven. Whether you’re just exploring Infor ION or ready to launch a complex integration, our team meets you where you are.
Ready to start your integration journey with Sama?
Let’s connect and build something scalable, smart, and sustainable.
We offer a full suite of ION services, including:
ION Architecture & Design – Defining scalable, modular integration frameworks tailored to your ERP landscape.
Connection Setup – Integrating Infor applications (LN, CloudSuite, M3, etc.) with third-party or legacy systems.
Document Flows – Designing and configuring ION document flows for transactions like orders, invoices, shipments, etc.
Workflow Automation – Creating alerts, approvals, and escalation flows using Infor ION Workflow & Events (formerly IPA).
ION API Gateway – Securing and managing API-based integrations via ION APIs.
ION Desk Configuration – Building connection points, monitoring interfaces, and troubleshooting data errors.
Performance Tuning & Error Handling – Enhancing throughput, managing exceptions, and ensuring stability.
Integration Monitoring & Logging – Setting up dashboards, alerts, and logs for end-to-end visibility.
Yes. That’s one of the key benefits of ION—and a core strength of Sama. We help you connect Infor ERP (LN, CloudSuite, M3) with systems like:
Salesforce, SAP, Oracle, NetSuite
Workday, ADP, SuccessFactors
PLM, MES, and WMS platforms
eCommerce portals or supplier systems
Custom databases or APIs
We design loosely coupled integrations using ION, standard BODs (Business Object Documents), APIs, or flat-file exchanges—ensuring agility and upgradability.
Absolutely. We don’t just build connections—we help you define a strategic integration roadmap aligned with your current and future architecture. This includes:
Choosing between ION, third-party middleware, or hybrid models
Deciding what should be real-time vs. batch
Defining governance, version control, and monitoring mechanisms
Planning for scalability, failover, and audit compliance
We work with both IT and business stakeholders to align integration design with operational priorities.
Our troubleshooting approach is proactive and methodical:
Flow Monitoring – We use ION Desk and ION Monitor to track document statuses, errors, and message queues.
Root Cause Analysis – We examine logs, message payloads, and connection configurations to isolate issues.
Error Handling Setup – We configure automated error routing, reprocessing rules, and alert mechanisms.
Data Validation – We check master data, document structure, and endpoint configurations for inconsistencies.
Collaboration with Infor Support – If needed, we engage with Infor’s support teams to address platform-level issues.
We also provide documentation and training to empower your internal teams to handle recurring issues independently.
Yes. If you’re currently using custom scripts, FTP processes, or legacy middleware, we can:
Assess your current integration landscape
Design reusable and scalable ION-based alternatives
Build and test new integrations with minimal disruption
Document the new architecture and train your team
We’ve helped clients modernize brittle point-to-point setups into maintainable, event-driven ION frameworks.
Our integration design principles focus on:
Loose coupling – Reducing dependencies between systems
Standardization – Leveraging BODs and industry data models
Governance – Implementing clear naming, logging, and documentation standards
Monitoring – Ensuring observability across all integration touchpoints
Extensibility – Designing for easy modification or addition of endpoints as your business evolves
We also factor in Infor’s update cadence—especially for multi-tenant environments—to ensure your integrations remain stable during upgrades.
We take great care to minimize disruptions during the integration process. Our team follows a structured approach, ensuring that your systems remain operational during integration. We perform rigorous testing in parallel to ensure everything works smoothly before going live. Additionally, we provide support and training to help your team adjust to the new integrated environment.
Yes, we specialize in third-party software integration. Whether it’s CRM tools like Salesforce, financial systems like QuickBooks, or custom-built applications, we can integrate these with your Infor ERP, CRM, or any other system via APIs or middleware. This allows for seamless data exchange and centralized business operations.
Yes. We offer training, tailored to your environment. This includes:
Navigating ION Desk and Monitor
Building and modifying document flows
Managing error handling and alerts
Using ION API Gateway
Best practices for testing and deployment
We also provide admin guides and quick reference materials as part of our training packages.
We offer flexible engagement models:
Advisory Projects – For architecture design, roadmap planning, or technology evaluations
Build Projects – For end-to-end integration design, configuration, testing, and deployment
Ongoing Support – For post-deployment monitoring, optimization, and issue resolution
Training Engagements – For upskilling your IT or functional teams on ION
Start with a discovery call, and we’ll propose the right combination of services based on your integration goals and current systems.